Help Center
Here are some articles to help you get started.
New to Crypto 🎓
- What is Cryptocurrency? An Introduction
- What Is A Bitcoin Wallet?
- What Can I Buy With Bitcoins?
- What Is A Miner Fee?
- 7 Important Notes For Anyone Trading Cryptocurrency
- How Is Cryptocurrency Different From Fiat Currency?
Getting Started ✨
- How To Create An Account On Oobit
- How To Set Up Two-Factor Authentication (2FA)
- Best Practices For Submitting Identity Verification Documents
- How Long Must My Documents Be Valid For?
- How Long Does The Identity Verification Process Take?
- Ensure That Your Address Information Is Correct
Managing My Account 👨🚀
- Oobit Fees
- Invite Friends, Get Free Bitcoin
- How To Change Your Email Address
- Language Options For Oobit
- How To Change Your Residency Address
- How To Change Your Date Of Birth
Payments & Requests 💸
- How Much Does It Cost To Use Oobit?
- I Got A Request From Someone Unfamiliar. What Should I Do?
- I Received A Text Message Saying That Crypto Was Being Sent To Me. Can The Contact Change Their Mind And Cancel?
- How Will I Know That Crypto Has Been Transferred To Me?
- Can I Pay Those Who Do Not Appear In My Contacts?
- I Transferred Crypto To A Contact By Mistake, Can I Cancel?
Convert 🔄
Buy & Sell Cryptocurrency 🛒
- What Are Purchase Limits?
- How Do I Buy Crypto Via A Credit Or Debit Card?
- Supported Countries
- Which Cryptocurrencies Are Available To Purchase On Oobit?
- Why Do I Need ETH To Send OBT?
- What Are The Account Limits On Oobit?
Account Security 🔐
- What Does Oobit Do To Secure My Personal Information?
- How We Keep Your Oobit Account Secure
- How To Secure Your Oobit Account And Stay Safe Online
- How Does Oobit Use My ID?
- Beware Of Phishing Scams
- How To Detect And Avoid Phone Scams
Announcement 📢
OBT 👑
Troubleshooting ❓
- Identity Verification Troubleshooting: Camera
- Password Requirements And Troubleshooting
- What Is A Destination Tag?
- Why Can’t I Sign Into My Account?
- How Can I Contact Oobit Support?
- How Do I Set Up Two-Factor Verification?