Documents Proving Address

In order to create an account or make a transaction, you may need to submit two commonly requested documents for verification — proof of identity (PoI) and proof of address (PoA).


What is accepted as PoA may depend on the requesting institution and its jurisdiction.


Common Proof of Residency Examples

  • Tax bill, valid for 1 year;
  • Mortgage statement;
  • Certificate of voter registration;
  • Correspondence with a government authority regarding the receipt of benefits such as a pension, unemployment benefits, housing benefits, etc.;
  • Cable bill (but not from satellite TV companies);
  • Landline telephone bill;
  • Bank statement showing the date of issue and the name of the person (the document must be not older than 3 months);
  • Utility bill for gas, electricity, water, internet, etc. linked to the property (the document must not be older than 3 months);
  • A lease agreement that is current and has the signatures of the landlord and the tenant;
  • Credit card statement issued by a bank;
  • Letter from a recognized public authority or public servant (any government-issued correspondence not older than 3 months);
  • Employer’s certificate for PoA;

The document must contain your full name and home address. Both paper documents and electronic documents (in PDF) are accepted.


Alternative Proof of Residency Examples

The following documents can also be accepted as valid PoA, but only if they contain the address:

  • Passport
  • Identity card
  • Driving license

The same document cannot be used to confirm both your identity and place of residence. So, if you submit an ID document as PoA, you should use another document to confirm your identity.


Unacceptable Proof of Address Examples

  • Old government-issued correspondence (older than 3 months);
  • Old bank statements (older than 3 months);
  • Old utility bill linked to the property (older than 3 months);
  • Pension statements;
  • Insurance policies;
  • Mobile phone bills;
  • Medical bills;
  • Receipts for purchases;
  • Insurance statements;
  • Documents stating PO Box addresses (except for some countries).

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