Not in your activity at all? The PIX code may not have been paid yet. It only appears once you've paid.

Shows as Processing? The BRL is on its way. Your USDT is credited when it completes.

Amount paid was different from the code? If the amount received is more than 2% off, it's reviewed by our team before your account is credited.

Failed? Nothing was taken from your balance. Check the PIX key and try again.

"Destination bank not supported"? The recipient's bank can't receive this payment. Ask them for a PIX key at a different bank.