Status | What it means | What you can do |
Verification required | You haven't finished identity verification yet | Complete verification in the app |
Active | Your account is fully set up | Everything available in your country |
Negative balance | A payment settled for more than your balance, taking it more than $1 below zero | Deposit or buy crypto to bring your balance back to zero. Card payments and bank transfers are paused until then. You can still withdraw |
Verification not approved | Your identity verification wasn't approved | Log in, view your balance and withdraw. New transactions aren't available |
Restricted country | Oobit isn't available where you live | Log in, view your balance and withdraw |
Suspended | Your account has been restricted | Contact support |
Your status applies everywhere you use Oobit, including partner apps.